Set a Solid Foundation
Transitioning into a supervisory position comes with a unique set of challenges, requiring individuals to navigate the complexities of managing teams, making critical decisions, and effectively communicating both up and down the ladder. Leadership training provides the latest tools and tactics to help employees excel in their new role, ensuring a smooth transition and setting them up for long-term success.
What You’ll Learn
The course is broken into five modules: Essential Skills of Leadership, The Art of Influencing Others, Motivating Employees to Be Their Best, Building Organizational Trust, and Supervisor Communication Skills
Day 1:
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- Acknowledge contributions, results, and accomplishments to enhance self-esteem
- Base discussions about performance and work habits on behavior rather than on personalities and attitudes
- Involve team members in goal-setting, problem-solving, and decision-making
- Deploy meeting management skills to meet the goals of the meeting in the available time
- Build rapport and develop genuine relationships
- Improve communication skills, including verbal and nonverbal messages, to be more effective with others
- Recognize common barriers to communication
- Understand and use communication styles to tailor your communications
Day 2:
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- Support employees in finding intrinsic motivation
- Foster positive feelings while eliminating obstacles
- Develop a sense of community and aligned organizational vision
- Create a climate of work-related influence and open lines of communication
- Learn to promote a positive, supportive working environment
- Improve recruitment and retention rates
- Examine levels of trust on a personal and organizational level
- Identify warning signs of low trust levels and the tools necessary to implement techniques to combat them
- Understand the four (4) basic purposes of communication: to inform, to persuade, to question, to learn
- Purposefully practice assertive speaking/ being direct without being or appearing aggressive
- Discover techniques for holding others accountable
- Develop a commitment to the art of equitable compromise
Who Should Attend
- Newly promoted and aspiring Supervisors who need additional knowledge and skills to prepare for their upcoming roles.
- Team Leaders: who want to acquire leadership skills to better manage and guide their teams.
- Frontline Supervisors who want to develop skills to engage and motivate their teams, resolve conflicts, and address performance issues.
- Shift Managers who want to coordinate activities, delegate tasks, and maintain productivity more effectively.
- Department Managers who are looking for more tools to help them engage and communicate with their teams more successfully.
- Project Leaders who need to motivate team members, manage conflicts, and ensure project success without formal authority.
About the Course
- Led by an experienced professional who has a proven track record of success.
- Includes a variety of teaching methods – lectures, case studies, and group activities
- Content Level: Beginner
- Prerequisites: N/A. If you are unsure if this class is right for you, please contact Andrew Lane
- Course Requirements: N/A
- Number of Sessions: 2
- Time: 8:30 – 4:30
- WedNET Eligible: Yes. This course is generally reimbursable under the WedNET PA state training grant at $2,000 per employee (subject to eligibility, funding, and compliance). At your request, our on-staff grant specialists would be pleased to assist you in applying for this or other funding programs available to reduce your net investment.
Upcoming Courses
If you have questions about any courses, please contact Andrew Lane.