Leadership Core Skills Training

What You’ll Learn

Leadership isn’t about a title—it’s about influence, communication, and action. Whether you’re stepping into your first supervisory role or preparing to move up in the future, this course will help you build the confidence and skills to lead effectively.

Here’s a look at what these two days are packed with—practical skills you can apply immediately.

Day One

The Art of Influencing Others

• Build rapport and develop genuine relationships
• Improve communication skills—both verbal and nonverbal
• Recognize common barriers to communication
• Use communication styles to tailor your message effectively

Essential Skills of Leadership

• Acknowledge contributions, results and accomplishments to enhance self-esteem

• Base discussions about performance and work habits on behavior rather than on personalities and attitudes

• Involve team members in goal setting, problem-solving and decision-making

• Deploy meeting management skills to meet the goals of the meeting in the available time

Delegating for Growth

• Recognize delegation as a tool for employee growth
• Assess your employees to determine their delegation needs
• Match employees and projects appropriately
• Identify barriers to delegation and overcome them

Day Two:

Managing Up

• Forge a successful relationship with your immediate boss (supervisor)

• Learn to support your supervisor’s daily obligations

• Create an environment to make your supervisor’s life easier, in turn making yours easier too

• Invest in the employee/supervisor relationship to lay groundwork for productivity

Listening with Intent

• Connect with speaker through rapport and respect

• Discover ways to practice active listening in a conflict

• Implement steps to regain the listener’s attention when it has drifted away

• Seek to understand before seeking to be understood

Who Should Attend

• Newly promoted and aspiring Supervisors who need additional knowledge and skills to prepare for their upcoming roles.
• Team Leaders: who want to acquire leadership skills to better manage and guide their teams.
• Frontline Supervisors who want to develop skills to engage and motivate their teams, resolve conflicts, and address performance issues.
• Shift Managers who want to coordinate activities, delegate tasks, and maintain productivity more effectively.
• Department Managers who are looking for more tools to help them engage and communicate with their teams more successfully.
• Project Leaders who need to motivate team members, manage conflicts, and ensure project success without formal authority.

About the Course

• Led by an experienced professional who has a proven track record of success. 
• Includes a variety of teaching methods – lectures, case studies, and group activities 
• Content Level: Beginner  
• Prerequisites: N/A. If you are unsure if this class is right for you, please contact Andrew Lane 
• WedNET Eligible: Yes. This course is generally reimbursable under the WedNET PA state training grant at $2,000 per employee (subject to eligibility, funding, and compliance). At your request, our on-staff grant specialists would be pleased to assist you in applying for this or other funding programs available to reduce your net investment.