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Emotional Intelligence in Sales – June 26th

Have you ever wondered why some salespeople effortlessly connect with clients while others struggle to build trust, even when they try extra hard? The secret often lies in emotional intelligence (EQ); the ability to recognize, understand, and manage emotions in yourself and others. In sales, logic and facts alone don’t always close deals; emotions play a critical role in decision-making. When salespeople develop strong emotional intelligence, they create deeper connections, communicate more effectively, and build the kind of trust that turns prospects into lifelong clients.

The good news? Emotional intelligence isn’t just an innate trait; it’s a skill that can be developed and applied to real-world sales situations. Whether you’re naturally empathetic or not, this webinar will provide practical strategies to boost your EQ and use it to build lasting client relationships. You’ll gain insights into how emotions drive decision-making and how to use that knowledge to create deeper, more meaningful conversations with clients. By the end of the session, you’ll have actionable techniques to enhance your sales approach and build stronger, trust-based connections that lead to long-term success.

We will learn about:

    • Understanding Emotional Intelligence – What it is and why it matters in sales.
    • Selling the Emotion – How emotions influence buying decisions and how to tap into them.
    • Emotional Intelligence Made Simple – Easy-to-use strategies for sales success.
    • Emotional Intelligence in the Sales Process – Practical applications to improve every interaction

Agenda:
8:00-9:30 – Breakfast and Plant Tour

The series kicks off with a hearty breakfast, providing a casual setting for networking and relationship-building among local manufacturers and peers.

The event transitions into an engaging plant tour. Hosted by a local manufacturer, this guided exploration will provide an up-close look at the processes, technologies, and innovations driving their facility’s success. Participants will gain firsthand experience and witness the application of discussed topics in a real-world setting and the company’s history and impact on the central PA region and globally.

9:30-10:30 – Topic Presentation
Upon return from the plant tour, you’ll be treated to a presentation on manufacturing issues. Expert speakers will share valuable insights, drawing from their experiences to shed light on challenges and opportunities within the industry.

Following the presentation, the floor will open for a dynamic question-and-answer session, allowing attendees to interact directly with the presenters. This exchange of ideas and knowledge will contribute to a collaborative atmosphere, fostering a sense of community among manufacturing professionals.

Next Manufacturing Matters

Manufacturing Matters:
Emotional Intelligence in Sales

Date:  June 26, 2025
Time: 8:00-9:30 – Breakfast and Plant Tour, 9:30-10:30 – Topic Presentation
Location: Artifex Designs, 182 Orlan Drive, New Holland, PA
Speaker: Aaron Jacobs , Scorecard Sales

Manufacturing Matters:
OSHA’s TOP 10 Hit List for Manufacturing

Date:  August 21, 2025
Time: 8:00-9:30 – Breakfast and Plant Tour, 9:30-10:30 – Topic Presentation
Location: RG Group, 15 Flour Mill Rd W, York, PA 17406
Speaker: Steven D. High, (MPH, MS, CIH, CSP President & Senior Consultant, High Environmental Health & Safety Consulting Ltd)

Past Manufacturing Matters

Key Takeaways:

In-Depth Understanding: Delve into the intricacies of key manufacturing issues through expert presentations, gaining a comprehensive understanding of challenges and solutions.

Networking Opportunities: Connect with fellow professionals during the breakfast session, fostering relationships that extend beyond the event and contribute to a supportive local manufacturing community.

Real-world Application: Witness the concepts discussed in the presentation come to life during the plant tour, providing practical insights that can be applied in your manufacturing endeavors.

Regional Relevance: The series is strategically hosted across MANTEC’s nine-county region, ensuring that the content is tailored to the unique challenges and opportunities present in the local manufacturing landscape.

Conclusion:
Manufacturing Matters’ Breakfast and Issues series promises to be a transformative experience for participants, offering a blend of education, collaboration, and hands-on exploration. Mark your calendars for our next Manufacturing Matters event and join us in unraveling the complexities of manufacturing while building lasting connections within the vibrant MANTEC community.

If you have questions about Manufacturing Matters contact Evan Bates.

Guest Speaker: Aaron Jacobs, Scorecard Sales

Aaron Jacobs is a seasoned sales, leadership, and customer service trainer with a global client base. As the founder of Scorecard Sales and creator of the Scorecard app, Aaron helps salespeople refine their processes, boost productivity, and achieve outstanding results. His training methods are practical, straightforward, and designed to be accessible to everyone. With a deep passion for both business and teaching, Aaron has spent his career training, coaching, managing, and mentoring professionals across diverse industries.

 


Host Manufacturer: Artifex Designs

Artifex Designs is a leading provider of premium outdoor furniture, known for its sleek aesthetic and exceptional durability. The company specializes in crafting furniture from high-grade poly materials and stainless steel fasteners, ensuring each piece is built to withstand the elements year-round. Artifex products are designed to outperform traditional wooden furniture by resisting fading, warping, and weather damage, all while maintaining a refined, modern appearance. With a commitment to quality and long-lasting performance, Artifex offers stylish, low-maintenance solutions for elevated outdoor living.

Superior, parent company to Artifex, is a trusted manufacturer of high-quality vinyl products, proudly extruding, fabricating, finishing, and shipping from its facility in the heart of Lancaster County, Pennsylvania. Backed by over 30 years of design and vinyl manufacturing expertise, Superior draws on the craftsmanship and deep-rooted knowledge of the local community to create products that fuse timeless design with modern, low-maintenance materials and exceptional structural integrity.

With a reputation for reliability and value, Superior ensures every project is delivered on time and meets the highest standards of quality—ready to perform right out of the box. They have comfort in knowing their new project will be at the best value, delivered on-time and meet all their expectations for a quality product right out of the box.

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