One-Day Workshop to Build Better Team Communication, Engagement, and Daily Problem-Solving
This interactive workshop teaches supervisors, team leaders, and process owners how to establish and lead effective team huddles. Participants will learn how to use a simple huddle structure, visual huddle board, and coaching routine to keep team members informed, engaged, and involved in solving daily problems.

Unlike broader daily management training, this course focuses specifically on the team huddle process: how to set it up, how to lead it, how to use the board, how to raise and review issues, and how to coach team members through improvement conversations.

What You’ll Learn:

• Stronger Team Communication
  Learn how to create a consistent team communication routine so employees understand priorities, issues, progress, and next steps.
• Higher Employee Engagement
  Use team huddles to increase involvement, pride, ownership, and participation in improvement efforts.
• Clearer Team Priorities
  Help team members stay focused on team goals, current issues, open action items, and improvement opportunities.
• Faster Daily Problem-Solving
  Learn how to raise problems, review open items, and address issues together before they become larger disruptions.
• Better Use of Huddle Boards
  Draft a practical team huddle board that helps teams visually understand performance, problems, ideas, and follow-up items.
• Improved Coaching Conversations
  Learn how to ask better questions, encourage problem-solving, and coach team members without taking over the process.

Topics Covered:

• What team huddles are and where they can be used
• The purpose of a team huddle routine
• How team huddles improve communication, engagement, and follow-through
• Roles and responsibilities in a team huddle
• How to conduct a short, focused team huddle
• How to structure and use a team huddle board
• Drafting an individual team huddle board
• Raising issues, ideas, successes, and open items
• Reviewing progress and assigning next steps
• Practicing how to lead a team huddle
• Introduction to coaching kata routines
• What to ask, what to do, and what not to do when coaching
• Practicing coaching conversations during problem-solving
• Common mistakes that cause huddles to lose momentum

Who Should Attend:

• Team leaders
• Production supervisors
• Process owners
• Frontline managers
• Operations managers
• Continuous improvement personnel
• Department leaders responsible for team communication
• New or developing leaders who need a practical structure for engaging employees
• Organizations looking to improve team communication, participation, and follow-through

About the Course:

• Led by an experienced professional with a proven record of success.
• Includes a variety of teaching methods, including instruction, discussion, role play, application, and hands-on activities.
• Content Level: Beginner to Intermediate
• Course Requirements: N/A
• Number of Sessions: 1
• Time: 8:00 am – 4:30 pm
• WedNET Eligible: Yes. This course is generally reimbursable under the WedNET PA state training grant at $2,000 per employee, subject to eligibility, funding, and compliance. At your request, MANTEC’s grant specialists can assist you with WedNET or other funding programs to reduce your net investment.