Root Cause & Corrective Action

Solve the cause of recurring problems, not just the symptoms.

Recurring quality, production, safety, and process problems cost manufacturers time and resources. This interactive course gives participants a structured approach to defining problems, identifying root causes, taking corrective action, and preventing issues from returning.

What You’ll Learn

• Identify and prioritize recurring operational issues
• Use process maps, Fishbone Diagrams, and Five Whys to identify root causes
• Develop corrective actions that address causes rather than symptoms
• Test and evaluate improvements through rapid experimentation
• Improve accountability and follow-through
• Apply structured problem-solving tools to quality, production, safety, and downtime challenges

Performance Improved

• Fewer recurring problems
• Stronger corrective-action discipline
• Better decisions based on evidence rather than assumptions
• Greater accountability and follow-through
• More consistent operations
• A repeatable approach to solving future problems

Course Format

• Beginner level
• Lectures, case studies, group activities, and hands-on problem-solving
• Real-world manufacturing scenarios

Prerequisites

• None

Funding

• WEDnetPA eligible, subject to eligibility, funding, and compliance

About this course and other dates