Process Mapping for Manufacturers

Understand how work really flows so you can identify gaps and improve performance. Processes often break down because work is not clearly understood, documented, or communicated. This interactive course teaches practical mapping methods that help participants visualize current processes, identify problems, and plan improvements.

What You’ll Learn

• How process mapping supports problem-solving and continuous improvement
• How to document and understand current conditions
• How to recognize tribal knowledge, unclear handoffs, rework, batching, waiting, duplicate work, and communication gaps
• When to use SIPOC, block diagrams, value stream maps, swim lane maps, and operator balance charts
• How to use maps to diagnose issues, explain problems, and plan improvements
• How process mapping connects to the PDCA cycle
• How to improve process observation and data collection

Performance Improved

• Clearer understanding of how work actually happens
• Less reliance on assumptions and tribal knowledge
• Better communication between departments
• Clearer handoffs
• Greater visibility into delays, rework, and duplication
• Stronger foundation for Standard Work and continuous improvement

Course Format

• Beginner to Intermediate level
• One session
• Instruction, examples, discussion, and hands-on activities

Prerequisites

• None

Funding

• WEDnetPA eligible, subject to eligibility, funding, and compliance

About this course and other dates